Flooring FAQs

Welcome to the R&J Carpet Cleaning FAQs page! We’ve been proudly serving Polk County, including Auburndale, Lakeland, and Winter Haven, FL, since 1978. As a family-owned and veteran-operated business, we’re committed to providing top-quality, pet-friendly cleaning services. Below, you’ll find answers to the most frequently asked questions about our services. If you don’t see your question here, feel free to contact us, we’re always happy to help!

1. What services do you offer?

We specialize in carpet cleaning, tile and grout cleaning, wood floor cleaning, and stone restoration. We also provide high-quality disinfecting services for homes and businesses.

2. Are your cleaning products safe for pets and children?

Yes, we use non-toxic, pet-friendly cleaning products to ensure the safety of your family and pets.

3. How long have you been in business?

We’ve been proudly serving Polk County since 1978, offering over 40 years of experience in professional cleaning services.

4. What areas do you serve?

We serve all of Polk County, including Auburndale, Lakeland, Winter Haven, and the surrounding Tampa Bay area.

5. How do I get a free estimate?

You can request a free estimate by calling us at (863) 412-0622 or filling out the contact form on our website.

6. Do you clean commercial properties?

Yes, we provide cleaning services for both residential and commercial properties.

7. How often should I have my carpets cleaned?

We recommend professional carpet cleaning every 6-12 months, depending on foot traffic and whether you have pets or children.

8. Can you remove tough stains from carpets?

Yes, we specialize in removing tough stains, including pet stains, wine, and more. Contact us to discuss your specific needs.

9. Do you clean tile and grout?

Absolutely! We offer professional tile and grout cleaning to restore your floors to their original shine.

10. What’s included in your stone restoration service?

Our stone restoration service includes cleaning, polishing, and sealing to bring back the natural beauty of your marble, travertine, or terrazzo surfaces.

11. How long does it take for carpets to dry after cleaning?

Carpets typically take 4-6 hours to dry, but this can vary depending on the humidity and airflow in your home.

12. Do you offer any discounts?

Yes, we’re proud to offer discounts for veterans and first responders. Contact us for more details.

13. What payment methods do you accept?

We accept cash, checks, and major credit cards for your convenience.

14. Can I schedule recurring cleaning services?

Yes, we offer recurring cleaning plans to keep your home or business looking its best year-round.

15. What makes R&J Carpet Cleaning different?

We’re a family-owned, veteran-operated business with over 40 years of experience. We prioritize quality, care, and customer satisfaction in every job we do.

16. Do you offer extended hours?

Yes, we offer extended hours by appointment to accommodate your schedule.

17. How do I prepare for a cleaning appointment?

We recommend clearing the area of any small furniture and ensuring pets and children are in a safe space during the cleaning process.

18. Can you clean wood and laminate floors?

Yes, we provide professional cleaning for wood and laminate floors to keep them looking their best.

19. How do I leave a review for your services?

You can leave a review on our Google page or through the links provided on our website.

20. How can I contact you?

You can reach us by phone at (863) 412-0622 or via email at rjcarpetcleaning1@gmail.com. You can also fill out the contact form on our website.